Debt collection -- Threatened to contact someone or share information improperly -- Complaint #5585287
Complaint Overview
Complaint ID: 5585287
Company: Service Finance Holdings, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: North Carolina
ZIP Code: 272XX
Date Received: 2022-05-20T12:00:00-05:00
Date Sent to Company: 2022-06-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We have a loan for a remodel project. Sometimes we pay ahead and some times we do get behind. I have told them and emailed them to not contact us via work. They have a cell and email. They have the option to email and leave vm. Even after asking them to not contact via work they continue to do so. The company is Service Finance LLC The last time in writing I asked them to never call work. That was to the account manager XXXX XXXX XX/XX/XXXX and at that time I told her we would make payment that coming up weekend. Today XX/XX/22 they called my work 3 times, I have picture from the caller id of 2 of those 3 calls, they did not attempt to call my cell at all
Frequently Asked Questions
What is Complaint #5585287 about?
Complaint #5585287 was filed against Service Finance Holdings, LLC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-05-20T12:00:00-05:00.
How did Service Finance Holdings, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Service Finance Holdings, LLC?
Yes, visit the Service Finance Holdings, LLC company profile at readthecomplaint.com/company/service-finance-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.