Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5585125
Complaint Overview
Complaint ID: 5585125
Company: Acs Education Services
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 11209
Date Received: 2022-05-20T12:00:00-05:00
Date Sent to Company: 2022-05-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My stafford student loans from ACS were sold to a bank called XXXX. The following loans were already paid off, but are still reflecting as owed : XXXX {$3100.00} XXXX {$3100.00} XXXX {$1500.00} XXXX {$390.00} XXXX {$5100.00} ACS is now Conduent and there is no contact number that works. Additionally, on their site it states that they are not addressing any issues with ACS loans. I paid this {$13000.00} total off and I want it off my balance and credit report.
Frequently Asked Questions
What is Complaint #5585125 about?
Complaint #5585125 was filed against Acs Education Services regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-05-20T12:00:00-05:00.
How did Acs Education Services respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Acs Education Services?
Yes, visit the Acs Education Services company profile at readthecomplaint.com/company/acs-education-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.