Mortgage -- Trouble during payment process -- Complaint #5579984
Complaint Overview
Complaint ID: 5579984
Company: Santander Bank, National Association
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Pennsylvania
ZIP Code: 19110
Date Received: 2022-05-18T12:00:00-05:00
Date Sent to Company: 2022-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web Referral
Frequently Asked Questions
What is Complaint #5579984 about?
Complaint #5579984 was filed against Santander Bank, National Association regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-05-18T12:00:00-05:00.
How did Santander Bank, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Santander Bank, National Association?
Yes, visit the Santander Bank, National Association company profile at readthecomplaint.com/company/santander-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.