Debt collection -- False statements or representation -- Complaint #5573688
Complaint Overview
Complaint ID: 5573688
Company: Data And Contact Management Solutions, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Impersonated attorney, law enforcement, or government official
State: New York
ZIP Code: 14051
Date Received: 2022-05-17T12:00:00-05:00
Date Sent to Company: 2022-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXXXXXX XXXXXXXX was notified in writing that my mother had passed and included was a copy of her death certificate and a copy of the death certificate was also hand delivered to the local branch where my mom also had a checking account. XXXXXXXX XXXX continued sending threatening letters to a dead person adding additional finance charges, late fees etc. Then XXXX XXXX turned over the debt to DCM Collection Services. Upon receiving the notice from DCM, I responded that the amount they were trying to collect was incorrect and there was no monies remaining in the estate ( at the time there was none, recently I was made aware that additional monies will be coming to the estate ). DCM sent another letter address to me with a notarized document giving the appearance that the document came from XXXX XXXX Court of the State of New York - XXXX XXXX. This is a fake document as this is out of XXXX XXXX 's jurisdiction ; my mom died in XXXX XXXX. Additionally, I called XXXX XXXX - XXXX XXXX and the representative I spoke to confirmed the file number DCM referred to was not from XXXX XXXX, their numbers don't start like the numbers provided and the representative informed me that XXXX XXXX XXXX would not send anything out on behalf of a collection agency.
Frequently Asked Questions
What is Complaint #5573688 about?
Complaint #5573688 was filed against Data And Contact Management Solutions, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-05-17T12:00:00-05:00.
How did Data And Contact Management Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Data And Contact Management Solutions, LLC?
Yes, visit the Data And Contact Management Solutions, LLC company profile at readthecomplaint.com/company/data-and-contact-management-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.