Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #5573491
Complaint Overview
Complaint ID: 5573491
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
ZIP Code: XXXXX
Date Received: 2022-05-17T12:00:00-05:00
Date Sent to Company: 2022-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Once, Paypal had temporary limiting my account activity and asked me to upload some proof documents such as ID card and bank statements. Once I uploaded my documents, My Paypal account has been permanently XXXX. I was so frustrated. I only use my Paypal account to accepts payment from a microstock website, such XXXX, XXXX, or XXXX XXXX XXXX sites as XXXX, XXXX XXXX, XXXX, etc which I am a designer, and make some payments with my fellow clients. I can provide any documents needed and why my Paypal account being XXXX?
Frequently Asked Questions
What is Complaint #5573491 about?
Complaint #5573491 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-05-17T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.