Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5567046
Complaint Overview
Complaint ID: 5567046
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with rewards from credit card
State: Utah
ZIP Code: 84041
Date Received: 2022-05-16T12:00:00-05:00
Date Sent to Company: 2022-05-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
they sent me an email staring in XXXX every XXXX u spend on gas you are supposed to get a XXXX once per month the email states once every month I spend my XXXX XXXX and I still don't have my credit on there yet this is reAlly ridiclous I tried to fight with this with Wells Fargo cooperate offices and no has any idea of whats going on with it and they are just making long time frames of how long it will take the email states once a month and they just making excuses on my 1st complaint XXXX XXXX XXXX closed out my case with the wrong information on an issue I wasn't even complaining about I am getting really upset and want my credits on there ASAP!!!!!
Frequently Asked Questions
What is Complaint #5567046 about?
Complaint #5567046 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-05-16T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.