Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5559829
Complaint Overview
Complaint ID: 5559829
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Ohio
ZIP Code: 45840
Date Received: 2022-05-13T12:00:00-05:00
Date Sent to Company: 2022-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX $ was sent to XXXX XXXX via paypal half of the money owed for a puppy. I talked to a XXXX XXXX on XX/XX/XXXX to purchase a puppy that was posted on a XXXX XXXX XXXX page. He had me send XXXX $ with PayPals fees it came to be XXXX. He sent us an address that lead us to XXXX XXXX which was XXXX hours from where i live. After we got to the address, knocked on the door a women who had no idea what was going on, nor was selling any dog. I relaxed i had been scammed so of course i tried calling him back and the phone number had been turned off and tried to contact his email and he didnt respond so i tried to dispute it with PayPal and they said case closed REMITTANCE ISSUE. With that in mind i still have not received my money back. WE NEVER GOT THE DOG AND WASTED XXXX hours out of my day amongst XXXX $ in gas to go get this dog which AGAIN WE NEVER GOT THE DOG! Im trying to get my XXXX $ back!! The guy never responded back
Frequently Asked Questions
What is Complaint #5559829 about?
Complaint #5559829 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-05-13T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.