Debt collection -- Attempts to collect debt not owed -- Complaint #5553957
Complaint Overview
Complaint ID: 5553957
Company: Ally Financial INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Ohio
ZIP Code: 44129
Date Received: 2022-05-12T12:00:00-05:00
Date Sent to Company: 2022-05-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Debt was previously settled with another XXXX Appears original creditor is still trying to collect the remaining balance after agreeing and accepting a lump sum settlement payment. Tried to call new XXXX no one answers the phone!
Frequently Asked Questions
What is Complaint #5553957 about?
Complaint #5553957 was filed against Ally Financial INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-05-12T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.