Debt collection -- Communication tactics -- Complaint #5550120
Complaint Overview
Complaint ID: 5550120
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New York
ZIP Code: 11221
Date Received: 2022-05-06T12:00:00-05:00
Date Sent to Company: 2022-05-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They called me on the weekend multiple times just now at XXXX XXXX. I asked them to email me a schedule a call time and they hung up on me.
Frequently Asked Questions
What is Complaint #5550120 about?
Complaint #5550120 was filed against Capital One Financial Corporation regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-05-06T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.