Mortgage -- Closing on a mortgage -- Complaint #5547068
Complaint Overview
Complaint ID: 5547068
Company: Money Source, INC., The
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Closing on a mortgage
State: Texas
ZIP Code: 78577
Date Received: 2022-05-05T12:00:00-05:00
Date Sent to Company: 2022-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
These folks at XXXX XXXX are something else! They sold my loan a month after inception and the account is still showing active when I sign in to my account. I want this account closed in good standing on credit report. In addition, I paid them my first payment on XX/XX/XXXX and the new servicing bank has not received payment. I want to make absolutely sure this payment is applied on the date it was made.
Frequently Asked Questions
What is Complaint #5547068 about?
Complaint #5547068 was filed against Money Source, INC., The regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-05-05T12:00:00-05:00.
How did Money Source, INC., The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Money Source, INC., The?
Yes, visit the Money Source, INC., The company profile at readthecomplaint.com/company/money-source-inc-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.