Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5546812
Complaint Overview
Complaint ID: 5546812
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Massachusetts
ZIP Code: 02145
Date Received: 2022-05-05T12:00:00-05:00
Date Sent to Company: 2022-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I WANT TO MAKE IT CLEAR THAT I AM NOT DISPUTING INACCURATE INFORMATION ON MY REPORT. I AM REPORTING EQUIFAX FOR NOT FOLLOWING FCRA RETENTION LAWS. Equifax is ignoring the retention statute of collection accounts in XXXX I have temporary left the state for work. I have confirmed with XXXX XXXX, a credit law firm that even if someone permanently moves the retention time stays with the state that the debt incurred. There is a medical collection account on my report that should have aged of my report last month. They are refusing to remove citing that because I am currently in XXXX XXXXheir policy is to keep it on my report. Because my stay is temporary they have insisted i show my license. I am including a copy of front and back to show I still maintain my XXXX residency. I do not intend to get a XXXX license as I am not a permanent resident.
Frequently Asked Questions
What is Complaint #5546812 about?
Complaint #5546812 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-05-05T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.