Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #5546332
Complaint Overview
Complaint ID: 5546332
Company: First Centennial Mortgage CORP
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Illinois
ZIP Code: 60010
Date Received: 2022-05-05T12:00:00-05:00
Date Sent to Company: 2022-05-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Applied for a refinance with First Centennial Mortgage company in XXXX and submitted all necessary paperwork for the loan. Credit was pulled at the time. Shortly after, received a conditional approval for the loan. To date, I have received no response to my application because underwriting at First Centennial Mortgage requested for a second appraisal on my home. I feel that perhaps I was targeted as a minority ( XXXX ) for the second appraisal review. I would like to see how many others have had to go through a second appraisal process and the mix of ethnicity. My loan officer mentioned that he has never seen a second request for an appraisal review before. There were questions regarding the first appraisal which were answered by the appraiser but now, my application is in limbo. Since then, interest rates have increased and I have NO other communication on my application. I suspect now things fall through.
Frequently Asked Questions
What is Complaint #5546332 about?
Complaint #5546332 was filed against First Centennial Mortgage CORP regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-05-05T12:00:00-05:00.
How did First Centennial Mortgage CORP respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against First Centennial Mortgage CORP?
Yes, visit the First Centennial Mortgage CORP company profile at readthecomplaint.com/company/first-centennial-mortgage-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.