Vehicle loan or lease -- Struggling to pay your loan -- Complaint #5541079
Complaint Overview
Complaint ID: 5541079
Company: Ford Motor Credit Co.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: North Carolina
ZIP Code: 28270
Date Received: 2022-05-04T12:00:00-05:00
Date Sent to Company: 2022-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
on XX/XX/XXXX I was terminated from my job. I have been in contact with Ford Motor Company during my unemployment and they workrd with me. On XXXX I staerted a new job with XXXX. i entered a promise to paY FOR XX/XX/XXXX which was accepted the week prior. tday, I rewceived a cal from Frd motor credit and they told me that the promise to pay will not be accepted And they intend to reposess the truck. i WAS LIED TO.
Frequently Asked Questions
What is Complaint #5541079 about?
Complaint #5541079 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-05-04T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.