Debt collection -- Attempts to collect debt not owed -- Complaint #5536295
Complaint Overview
Complaint ID: 5536295
Company: Receivable Management Group, INC. (Ga)
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: XXXXX
Date Received: 2022-05-03T12:00:00-05:00
Date Sent to Company: 2022-05-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I called XXXX XXXX, who had me talk to their billing Dept, Receivable Management Group, to pay a bill {$54.00} confirmation #... I Spoke with XXXX XXXX. He took my payment and told me I had another bill that had not been paid from XX/XX/XXXX for {$150.00}. He told me they reported it to the credit bureau. I never received this bill! When I told XXXX XXXX I never received this bill, XXXX looked into it and said it was their mistake as they sent the bill to an incorrect address. ( I spoke with XXXX XXXX on XX/XX/XXXX ). I also informed him the insurance/health share I had at the time, XXXX XXXX XXXX no longer existed as they declared bankruptcy. He also confirmed that this was correct ( XXXX XXXX took our money for 2 years and never paid a single claim ). He told me my credit would be restored and the issue would be sent to the back office team to be resolved to {$0.00}. He told me I could call back in 7-10 days to check the status. XX/XX/XXXX I talked to XXXX XXXX. On XX/XX/XXXX I talked to XXXX, then XXXX because I was still showing that I owed. On XX/XX/XXXX I talked to XXXX, who said she'd send to her supervisor in resolutions. Said she'd call back and never did. On XX/XX/XXXX I called and talked to XXXX... told it was still in Resolutions. On XX/XX/XXXX I talked to XXXX x XXXX, still owed. On XX/XX/XXXX XXXX (? ) called and was finally told it had been cleared. XX/XX/XXXX Talked to XXXX x XXXX x XXXX confirmed I do not owe. XX/XX/XXXX Letter Dated and I received shortly after saying I still owe {$150.00}! I received no notification or bill for over a year and a half that I owed a bill. Texas Law states that they have 11 months to notify or send a bill. I do not owe this bill. I pay all my bills. I would like my credit cleared ( they told me it has been ) and I would like this bill to go away. I would like a statement showing I do not owe and my credit is not affected. Receivable Management Group Inc. XXXX XXXX XXXX XXXX XXXX XXXX XXXX www.rmgcollections.net
Frequently Asked Questions
What is Complaint #5536295 about?
Complaint #5536295 was filed against Receivable Management Group, INC. (Ga) regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-05-03T12:00:00-05:00.
How did Receivable Management Group, INC. (Ga) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Receivable Management Group, INC. (Ga)?
Yes, visit the Receivable Management Group, INC. (Ga) company profile at readthecomplaint.com/company/receivable-management-group-inc-ga to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.