Vehicle loan or lease -- Managing the loan or lease -- Complaint #5522817
Complaint Overview
Complaint ID: 5522817
Company: Capital One Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Louisiana
ZIP Code: 71291
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a billing error dispute against Capital One Auto Finance for failure to deliver periodic statements to my address on file for the months of XXXX and XX/XX/2022. Per my phone conversation with Capital One Auto Finance 's representative ID : XXXX on XX/XX/2022, Capital One Auto Finance did not send me a statement between XX/XX/2022 and XX/XX/2022 causing me to receive a Notice of Default in the amount of {$820.00} with late fees. My concern is that Capital One Auto Finance has already reported me to a Credit Bureau and thus negatively impacted my credit score.
Frequently Asked Questions
What is Complaint #5522817 about?
Complaint #5522817 was filed against Capital One Financial Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.