Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #5521465
Complaint Overview
Complaint ID: 5521465
Company: Self Financial INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Debt settlement
Issue: Unexpected or other fees
State: New York
ZIP Code: 11233
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have closed my account with Self Lenders and they are still charging me for my account and I dont owe when the account is closed they are affecting my credit history and status
Frequently Asked Questions
What is Complaint #5521465 about?
Complaint #5521465 was filed against Self Financial INC. regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Self Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Self Financial INC.?
Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.