Credit card or prepaid card -- Fees or interest -- Complaint #5521339
Complaint Overview
Complaint ID: 5521339
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Missouri
ZIP Code: 64118
Date Received: 2022-04-30T12:00:00-05:00
Date Sent to Company: 2022-04-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called capital one today to question a interested charge on my account for XXXX. They explained that because I paid my account off early in XXXX that my account went into interest accuring. My XXXX balance was {$49.00} I paid {$200.00} in that billing cycle. My next statement was {$220.00} and I paid an additional {$150.00} over the course over two months I paid XXXX but my statement was XXXX and because I paid early I got an interest charge. I've paid more then my statement amount each month. This is needs to be address.
Frequently Asked Questions
What is Complaint #5521339 about?
Complaint #5521339 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2022-04-30T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.