Student loan -- Struggling to repay your loan -- Complaint #5519617
Complaint Overview
Complaint ID: 5519617
Company: Guidance Alum LLC
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Texas
ZIP Code: 78227
Date Received: 2022-04-29T12:00:00-05:00
Date Sent to Company: 2022-04-29T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got scammed by Guidance Alumni. Will I be able to recover the funds.
Frequently Asked Questions
What is Complaint #5519617 about?
Complaint #5519617 was filed against Guidance Alum LLC regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-04-29T12:00:00-05:00.
How did Guidance Alum LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Guidance Alum LLC?
Yes, visit the Guidance Alum LLC company profile at readthecomplaint.com/company/guidance-alum-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.