Debt collection -- Communication tactics -- Complaint #5518831

Complaint Overview

Complaint ID: 5518831

Company: Hovg, LLC

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Georgia

ZIP Code: 30019

Date Received: 2022-04-29T12:00:00-05:00

Date Sent to Company: 2022-05-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Over the past 5 weeks, I have received a phone call at least once a day. The calls started on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. The times are before XXXX XXXX except for one at XXXX XXXX. The calls could have started before XX/XX/XXXX, but can't confirm. I called the XXXX number on my call log and they identified themselves as a collection agency. The company doesn't leave a message, and I DO NOT have any collections against me. I have also emailed the company and attempted to fill out something on their customer service site, but only to receive an error.

Frequently Asked Questions

What is Complaint #5518831 about?

Complaint #5518831 was filed against Hovg, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-04-29T12:00:00-05:00.

How did Hovg, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Hovg, LLC?

Yes, visit the Hovg, LLC company profile at readthecomplaint.com/company/hovg-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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