Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5514589

Complaint Overview

Complaint ID: 5514589

Company: Wells Fargo & Company

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: Georgia

ZIP Code: 30040

Date Received: 2022-04-28T12:00:00-05:00

Date Sent to Company: 2022-04-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I applied for line of credit on my XXXX XXXX XXXX XXXX ) back in XX/XX/2022 and bank employee who was helping me never disclosed that my personal credit will have an hard inquiry and was told to sign on a small screen where you can only bearly see 4 small sentences.just 1 signature and she handover hard copy and ask me to wait for few hours and I will get a call but after some time i received a notification on my email to my surprise and shock that there was a hard inquiry on my personal credit which I never authorized nor they verbally disclosed this in writing.

Frequently Asked Questions

What is Complaint #5514589 about?

Complaint #5514589 was filed against Wells Fargo & Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-04-28T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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