Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5508226
Complaint Overview
Complaint ID: 5508226
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New Jersey
ZIP Code: 07901
Date Received: 2022-04-27T12:00:00-05:00
Date Sent to Company: 2022-04-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am XXXX XXXX and I am the author, of this complaint. This complaint is specific - and, traceable. This complaint is about Equifax- and, their unwarranted data changes that have occurred on a Tradeline, when neither a dispute has been lodged nor- has the XXXX XXXX sent an updated file in YEARS. This is for XXXX XXXX Auto Specifically- but please know there are two accounts where Equifax changed the data. Data does not change on its own. However, the impact is demonstrative of what impacts to a consumer score. The Changes to this data, and done by Equifax- caused an immediate drop in scoring, Changes are visible from a before and after view of an account 1. The Date of the notification is XX/XX/XXXX 2. Please see the screen shot of the Alert/Notification from Equifax 3 . Please Also see the Scores before and then after ( in equifax ) 4. Equifax- removed the activity Designator 5. Previously was " Paid and Closed '' 6. Equifax erroneously added comments " Consumer Disputes- Reinvestigation In Progress '' 7. I have never disputed this account There are screen shots of Before ( f ) and after, there are also screen shots of the notifications. Please remove the false, misleading and inaccurate comments. Please put the Activity Designator BACK, to where it was. Or- please, verify the account, supply the source and method of verification, supply a new printed report and by usps.
Frequently Asked Questions
What is Complaint #5508226 about?
Complaint #5508226 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-04-27T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.