Vehicle loan or lease -- Getting a loan or lease -- Complaint #5508179
Complaint Overview
Complaint ID: 5508179
Company: Capital One Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan
State: California
ZIP Code: 92376
Date Received: 2022-04-27T12:00:00-05:00
Date Sent to Company: 2022-04-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This complaint is being generated by the person to whom it concerns. On XX/XX/XXXX, I, the original creditor, consumer and Natural person went to XXXX XXXX XXXX for a consumer credit transaction as defined in XXXX XXXX XXXX ( h ) for a XXXX XXXX XXXX, and was conned into leaving with a loan. I gave XXXX XXXX XXXX my credit card pursuant to 15 USC 1602 ( l ) which states ( l ) The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. I extended credit to XXXX XXXX XXXX in good faith and I received no benefit. XXXX XXXX XXXX practiced unauthorized use of my credit card. XXXX XXXX XXXX of XXXX has violated my consumer rights by using my credit card and I the consumer received no benefit. Congress has stated under 15 USC 1602 ( p ) The term unauthorized use, as used in section 1643 of this title, means a use of a credit card by a person other than the cardholder who does not have actual, implied, or apparent authority for such use and from which the cardholder receives no benefit. Only I, the consumer and natural person, have authority over my credit card because I am the card holder pursuant to 12 CFR 226.2 ( 8 ). STG XXXX XXXX of XXXX is under the Truth in Lending. Truth in Lending states that the finance charge is the only thing that I am responsible for ; 15 USC 1605 ( a ) Finance charge defined Except as otherwise provided in this section, the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges, payable directly or indirectly by the person to whom the credit is extended, and imposed directly or indirectly by the creditor as an incident to the extension of credit. What I participated in was a consumer credit transaction in which I received no benefit from being overcharged in an amount that was higher than what was determined as the finance charge. I was not given full disclosure of the contract 's terms and conditions nor did I know that the term finance charge could hold more than one definition under the Truth And Lending. I have reason to believe that XXXX XXXX XXXX is furnishing deceptive forms pursuant to 15 USC 1692j ; based on my own Documentary evidence supplied by XXXX XXXX XXXX the day of this transaction. I am aware that XXXX XXXX XXXX can be held liable for any violations that they have committed pursuant to 15 U.S. Code 1640 and I intend to hold XXXX XXXX XXXXP liable for these violations.
Frequently Asked Questions
What is Complaint #5508179 about?
Complaint #5508179 was filed against Capital One Financial Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2022-04-27T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.