Debt collection -- Attempts to collect debt not owed -- Complaint #5502321

Complaint Overview

Complaint ID: 5502321

Company: Asset Recovery Solutions, LLC

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: New Jersey

ZIP Code: 071XX

Date Received: 2022-04-26T12:00:00-05:00

Date Sent to Company: 2022-04-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX has placed a collection debt on my credit report for what seems to be a home security system for an address I've never lived at nor been to. It is completely fraudulent. I have sent certified letters disputing the collection, as the address is completely foreign to me. Upon recent of my letter, a XXXX representative spoke with me regarding my concerns. The representative stated that the address listed for the home security system was not known or associated with me, ever, nor was it on my credit report. The representative further deceitfully asked me for my address to verify that the account and address on file was not mine. Upon giving the representative my address, she then, unbeknownst to me, updated the account information to reflect MY address and mailed the collection papers to my house. Now the bill has my name and address on it to further their illegal and deceitful attempts to collect a debt for a home system I have never been to, owned, or been associated with.

Frequently Asked Questions

What is Complaint #5502321 about?

Complaint #5502321 was filed against Asset Recovery Solutions, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-04-26T12:00:00-05:00.

How did Asset Recovery Solutions, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Asset Recovery Solutions, LLC?

Yes, visit the Asset Recovery Solutions, LLC company profile at readthecomplaint.com/company/asset-recovery-solutions-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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