Debt collection -- Attempts to collect debt not owed -- Complaint #5495851
Complaint Overview
Complaint ID: 5495851
Company: Paypal Holdings, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: New Jersey
ZIP Code: 072XX
Date Received: 2022-04-25T12:00:00-05:00
Date Sent to Company: 2022-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good evening! After reviewed my Bank Statements and Called my Bank too. I figured out that the amount you said I owed was already paid by XX/XX/16 Confirmation number is XXXX. XXXX. For any other additional information, you can reach me out through my email XXXX regards XXXX XXXX
Frequently Asked Questions
What is Complaint #5495851 about?
Complaint #5495851 was filed against Paypal Holdings, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-04-25T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.