Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5490861

Complaint Overview

Complaint ID: 5490861

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: New Jersey

ZIP Code: 07040

Date Received: 2022-04-24T12:00:00-05:00

Date Sent to Company: 2022-04-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In the month of XXXX in XXXX, I discovered that TransUnion had published several unauthorized items on my consumer report without permissible purpose. I sent a dispute letter to TransUnion on XX/XX/XXXX via USPS Certified postage. On XX/XX/XXXX I received a written correspondence from TransUnion stating to me that their investigation of the dispute was now complete. They stated that they determined the data furnisher had previously verified the reported information. They also stated that if I wished to receive a description of the procedures TransUnion used to investigate the dispute, I should contact them. I did just that in a follow-up dispute letter to TransUnion on XX/XX/XXXX via USPS Certified postage. They NEVER responded to that 2nd dispute letter! These blatant actions that the Executive Officers of TransUnion clearly condoned have caused me loss of business relationships, marital instability, XXXX and XXXX XXXX due to public embarrassment and shame by my family who mistakenly opened and read my mail, ( due to a similar name ) discovering these several unauthorized items on my consumer report published without permissible purpose.

Frequently Asked Questions

What is Complaint #5490861 about?

Complaint #5490861 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-04-24T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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