Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5489497

Complaint Overview

Complaint ID: 5489497

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: New Jersey

ZIP Code: 08021

Date Received: 2022-04-24T12:00:00-05:00

Date Sent to Company: 2022-04-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Experian sent me an emailing on XX/XX/2022, claiming to have allegedly investigated my dispute and verified the accuracy. These accounts are NOT accurate and Experian is continuing to be unfair. An Investigative Consumer Report has now occurred. I did not give Experian direct written consent to furnish any of these alleged accounts to my consumer report. Experian investigation was not fair and accurate and I have requested for them to send Per 15 USC 1681 ( i ) ( 6 ) ( B ) ( iii ), that within 15 days to detail who you were in contact with and what method to determine the accuracy of the accounts and information of your investigation.

Frequently Asked Questions

What is Complaint #5489497 about?

Complaint #5489497 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-04-24T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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