Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5487238

Complaint Overview

Complaint ID: 5487238

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Pennsylvania

ZIP Code: 18301

Date Received: 2022-04-23T12:00:00-05:00

Date Sent to Company: 2022-04-23T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Yes I disputed this Account reporting on " Experian Credit Bureau '' mutiple times and this last time in XXXX 2022, in where I sent inaccurate/incomplete documents from the 3rd party collection agency ( XXXX ) to experian. Experian sent me a response letter saying, that the company which is " XXXX collection Company '' verified this account in which I requested all documents or proof showing this information but None to my avail. I'm gon na attached forms sent to me from ( XXXX ) of proof of debt and signature and also, my letter I sent to Experian after mutiple attempts of disputing. If this document is the original contract why is these things are incomplete and wrong, No complete address, NJ instead of Pa ( state ), s.s # incomplete, not my signature, credit card type not checked, unrecognized card infomation. Where this was these original documents generated from is suspicious.

Frequently Asked Questions

What is Complaint #5487238 about?

Complaint #5487238 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-04-23T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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