Debt collection -- Attempts to collect debt not owed -- Complaint #5479323

Complaint Overview

Complaint ID: 5479323

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Washington

ZIP Code: 98029

Date Received: 2022-04-21T12:00:00-05:00

Date Sent to Company: 2022-04-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My name is XXXX XXXX, I am writing this complaint on my own behalf - there is no third party involved. On XX/XX/XXXX, I received a written statement from Capital One addressed to XXXX XXXX XXXX for an alleged debt. I am filing this complaint to further validate this alleged debt, and identify who the original creditor is connected to this consumer credit transaction. I do not consent to the allegation of reasoning behind why XXXX XXXX would be receiving statements, until the proof of validation for the full disclosure of this debt is provided. On XX/XX/2022 I have sent a Validation of Debt Letter and Cease and Desist letter to Capital One to receive LAWFUL VALIDATION behind this alleged debt.

Frequently Asked Questions

What is Complaint #5479323 about?

Complaint #5479323 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-04-21T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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