Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5474430
Complaint Overview
Complaint ID: 5474430
Company: Barclays Bank Delaware
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Utah
ZIP Code: 84095
Date Received: 2022-04-20T12:00:00-05:00
Date Sent to Company: 2022-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Baclays bank of Delaware is the card provider in question. They posted a late payment on XXXX and XXXX of 2022. I contested the information cause I never got an bill and I havent used the card in years. They removed the late payments and corrected my credit report. I am buying a house and the lender needs a letter from them stating that the XXXX and XXXX late payments were posted in error and corrected. Also in the letter have there letter head and account number in question. They refused to do so. Ive called many times and all their employees tell me they can not provide me with that letter. All I need at this point is a letter stating that they repaired what they already did. They told me they couldnt provide me with the letter cause I dont have an account with them any more and if I opened an account with them again they will provide it for me. I dont want to be forced into getting a card with them. Also I am been out in a place that I would have to come up with {$87000.00} extra on down payment to able to buy the house since this letter is not made available to me for my new lender to be able to pull my credit and re score me.
Frequently Asked Questions
What is Complaint #5474430 about?
Complaint #5474430 was filed against Barclays Bank Delaware regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-04-20T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.