Student loan -- Struggling to repay your loan -- Complaint #5464041
Complaint Overview
Complaint ID: 5464041
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Colorado
ZIP Code: 80401
Date Received: 2022-04-18T12:00:00-05:00
Date Sent to Company: 2022-04-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I started with aprox XXXX in private loans, I've paid them XXXX over the last 10 years and I still owe more than XXXX. It's because they adjust my interest rates almost every month. I've had $ XXXX {$300.00} in remaining interest for at least 2 years as the constant increase in interest rates makes it so I'm never paying more than a few dollars in principal, it all goes to interest, every time. They have complete control over me, I called recently to ask if I could pay off the loan in full at a reduced amount and they said absoultely not. How am I ever suppose to repay this loan? Due to my debt in income ratio ( because of these loans as my credit score is over XXXX ) I am unable to refinance this loan to get a fixed rate. I've already been forced to file bankruptcy as I couldn't pay off a small amount of credit card debt due to the fact that I stay current of my loans since my mother co-signed. There's literally no end in sight to this madness.
Frequently Asked Questions
What is Complaint #5464041 about?
Complaint #5464041 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-04-18T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.