Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #5462911
Complaint Overview
Complaint ID: 5462911
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Money was not available when promised
State: Minnesota
ZIP Code: 55082
Date Received: 2022-04-18T12:00:00-05:00
Date Sent to Company: 2022-04-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Binance.US altered their privacy policy to include the ability to crate biometric profiles based on photos you send the company to verify your identity. Many are considering this an unnecessary and predatory collection and manipulation of data. Binance.US sent customers no forewarning of the policy change, and among enactment forced customers to either accept the policy or they can not log into their account. This means customer 's do not have the choice to deny the invasive privacy policy or else they forfeit their account and their funds remain in limbo and can not be accessed.
Frequently Asked Questions
What is Complaint #5462911 about?
Complaint #5462911 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-04-18T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.