Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5462399

Complaint Overview

Complaint ID: 5462399

Company: Block, INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Fraud or scam

State: Georgia

ZIP Code: 30039

Date Received: 2022-04-18T12:00:00-05:00

Date Sent to Company: 2022-04-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

After the breach by the cash app employee, multiple attempts were made against my account to use my card at XXXX. Most were denied due to suspicious activity but one was paid and Im out XXXX XXXX Cash app referred me the XXXX but I dont have an order number or anything to file a claim.

Frequently Asked Questions

What is Complaint #5462399 about?

Complaint #5462399 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-04-18T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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