Money transfer, virtual currency, or money service -- Other service problem -- Complaint #5461756
Complaint Overview
Complaint ID: 5461756
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other service problem
State: Missouri
ZIP Code: 648XX
Date Received: 2022-04-18T12:00:00-05:00
Date Sent to Company: 2022-04-18T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got my taxes deposited into my Venmo account and I tried to withdrawal some money and they said it was a security breech and locked my card to where I couldnt access that money. I then tried to transfer it to my other bank and they said it was another security breech after the money was taken off my account. They then deactivated my account. I called them and emailed them several times and they said they couldnt help me with it. They money is missing and I have no access to it. There was {$4000.00} left.
Frequently Asked Questions
What is Complaint #5461756 about?
Complaint #5461756 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2022-04-18T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.