Payday loan, title loan, or personal loan -- Problem with the payoff process at the end of the loan -- Complaint #5399041
Complaint Overview
Complaint ID: 5399041
Company: Mariner Finance, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Problem with the payoff process at the end of the loan
State: Florida
ZIP Code: 34482
Date Received: 2022-04-02T12:00:00-05:00
Date Sent to Company: 2022-04-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The title loan is paid off. I had asked for the legal title document to be returned to me. I expected it would be. Its been over a month. I'm still waiting for it. I have written and called with no response
Frequently Asked Questions
What is Complaint #5399041 about?
Complaint #5399041 was filed against Mariner Finance, LLC regarding Payday loan, title loan, or personal loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2022-04-02T12:00:00-05:00.
How did Mariner Finance, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Mariner Finance, LLC?
Yes, visit the Mariner Finance, LLC company profile at readthecomplaint.com/company/mariner-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.