Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5397036
Complaint Overview
Complaint ID: 5397036
Company: American Express Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New York
ZIP Code: XXXXX
Date Received: 2022-04-01T12:00:00-05:00
Date Sent to Company: 2022-04-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
American Express is in our opinion a den of thieves. For example see the attached " response letter '' which was sent to CFPB in response to our complaint that we provided them all the documentary evidence ( also attached ) that they need to reverse their cardholder XXXX XXXX XXXX 's credit card charge back of {$5000.00}, back to us, in our favor. Please help us cut through AMEX 's modern day highway robbery and return our duly earned legal fee based on the duly signed contract and itemized billing invoice sent to the customer.
Frequently Asked Questions
What is Complaint #5397036 about?
Complaint #5397036 was filed against American Express Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-04-01T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.