Credit card or prepaid card -- Closing your account -- Complaint #5396666
Complaint Overview
Complaint ID: 5396666
Company: Bread Financial Holdings, INC.
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Michigan
ZIP Code: 490XX
Date Received: 2022-04-01T12:00:00-05:00
Date Sent to Company: 2022-04-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The account was closed two years post-bankruptcy, without any communication to the customer. The closing comments on the account state that the account was closed due to bankruptcy, with a closing balance. However, the account is not listed on the bankruptcy articles.
Frequently Asked Questions
What is Complaint #5396666 about?
Complaint #5396666 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2022-04-01T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.