Checking or savings account -- Managing an account -- Complaint #5396097
Complaint Overview
Complaint ID: 5396097
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 34275
Date Received: 2022-04-01T12:00:00-05:00
Date Sent to Company: 2022-04-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I had many years Wells Fargo checking account, and no reason whosoever they closed my account XX/XX/XXXX and all money just gone. Even I provided all information to the local branch, my Military ID, Passport, Social Security and Driver license they anyway closed my checking account and approximately about {$10000.00} was just gone. Wells Fargo put my family at risk without any money to survive, without food. I was not able to pay mortgage and car payment even with my XXXX credit score, I never late in payment. Then I received email you have XXXX balance in your checking account. I visited local Wells Fargo twice to try to resolve strange issue made few calls and I still have no answer where my money disappeared.
Frequently Asked Questions
What is Complaint #5396097 about?
Complaint #5396097 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-04-01T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.