Credit reporting, credit repair services, or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #5393061
Complaint Overview
Complaint ID: 5393061
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Ohio
ZIP Code: 43219
Date Received: 2022-03-31T12:00:00-05:00
Date Sent to Company: 2022-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have had issues with equifax credit bureau. I have tried to go for loans starting with my own bank XXXX XXXXXXXX XXXX for a loan in the month of feburary 2022. I have spoken with my bank here in XXXX ohio and it turns out that i was rejected because of Equifax. I asked equifax to remove the security freeze from my credit profile twice on XXXX seperate occasions and it still turns out that they have a blockage on my credit report. Equifax kept the security freeze on my report even after i have asked them on XXXX seperate occasions to remove it. XXXX XXXXXXXX XXXX tried several times to pull my credit and they could not becuase equifax still has a security freeze on my credit report. I want the freeze lifted os that i can apply for loans and credit cards this act is very discriminatory that a bureau says that the freeze is lifted and its not. I lost my loans and credit cards because of them.
Frequently Asked Questions
What is Complaint #5393061 about?
Complaint #5393061 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2022-03-31T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.