Credit reporting, credit repair services, or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #5392662
Complaint Overview
Complaint ID: 5392662
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Pennsylvania
ZIP Code: 19135
Date Received: 2022-03-31T12:00:00-05:00
Date Sent to Company: 2022-04-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
since XXXX XXXX XXXXXXXX I have been having problems with online banks running my credit, while reviewing my current report it seems like the issue origionated with trans union and I have XXXX years experiance reading credit. I notified them and the patched my call over to XXXX XXXX whom is a credit repair company. Per secition 609 of fcra there required to update and fix my information which has been sent 3 times since XX/XX/XXXX yet they are not removing it. Seems like this all stemed from putting a freeze on my report from XX/XX/XXXX to XX/XX/XXXX once the 90 day freeze lifted I got wacked with XXXX hard pulls and XXXX pages of promos which it appers like trans union sold my info to begin with then refer me to credit repair,,, Can you say criminal conspiracy rememeber I have XXXX years experience reading credit. I dont apply online for anything or even pay bills online do to lax security its hurting my credit report an easy XXXX points
Frequently Asked Questions
What is Complaint #5392662 about?
Complaint #5392662 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2022-03-31T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.