Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #5383145
Complaint Overview
Complaint ID: 5383145
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Money was not available when promised
State: Illinois
ZIP Code: 60047
Date Received: 2022-03-29T12:00:00-05:00
Date Sent to Company: 2022-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX and I've tried to fund my Binance US account ( XXXX ) with two separate wires - the first wire of {$200000.00} was sent out on XX/XX/XXXX and is currently being held by Binance US without allocation to my account ; the second wire of {$470000.00} was sent out XX/XX/XXXX and has been either misplaced or misappropriated on their end. I have all wire transaction number and confirmations to prove that the initiating financial institutions successfully completed sending the wires.
Frequently Asked Questions
What is Complaint #5383145 about?
Complaint #5383145 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-03-29T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.