Checking or savings account -- Closing an account -- Complaint #5383007
Complaint Overview
Complaint ID: 5383007
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Oregon
ZIP Code: 97220
Date Received: 2022-03-29T12:00:00-05:00
Date Sent to Company: 2022-03-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
So basically what happened was I was notified that my account was being closed because of a return check that totally wasn't my fault and everything I called the bank tried to fix it and everything they said they were going to take their fees which they already have and my account was going to be close by the XXXX and I'd have my funds now I'm being told they don't know if I'm going to get my funds and when the account going to be closed
Frequently Asked Questions
What is Complaint #5383007 about?
Complaint #5383007 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-03-29T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.