Mortgage -- Struggling to pay mortgage -- Complaint #5382576
Complaint Overview
Complaint ID: 5382576
Company: Specialized Loan Servicing Holdings LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: California
ZIP Code: 92571
Date Received: 2022-03-29T12:00:00-05:00
Date Sent to Company: 2022-03-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi Im trying to contact HAF to asked them why they denied my application for assistance with my mortgage payments I was affected with XXXX last year and I was waiting the help thru XXXX XXXX XXXX I send the bank statements the months Im behind and they denied my application when I found out Icalled to the bank and they said nobody from this program called them to let them Know they just denied my application and thats why I need to talk somebody from this program to ask why what happens I been calling to XXXX XXXX the operator said she can transferred me which that department Theres no phone to talk samebody I was waiting for this program to help me Im not working right now Im really need the help and Im on foreclosure right now please help me to contact with them because the bank wants me to pay the all amount to stay in my house they said if I dont pay them theyre going to send the sheriff to close my house and Im going to loose everything please help me thank you.
Frequently Asked Questions
What is Complaint #5382576 about?
Complaint #5382576 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-03-29T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.