Debt collection -- Attempts to collect debt not owed -- Complaint #5373895
Complaint Overview
Complaint ID: 5373895
Company: Americollect
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: New Jersey
ZIP Code: 07208
Date Received: 2022-03-27T12:00:00-05:00
Date Sent to Company: 2022-03-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Debt was paid directly to original creditor XXXX XXXX ( XXXX ) on XX/XX/2022. I have evidence of the two amounts that were owed paid in full ( with my debit card ). I have repeatedly disputed the account, XXXX and XXXX XXXX remove it then Americollect re-reports it knowing it is already paid.
Frequently Asked Questions
What is Complaint #5373895 about?
Complaint #5373895 was filed against Americollect regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-03-27T12:00:00-05:00.
How did Americollect respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Americollect?
Yes, visit the Americollect company profile at readthecomplaint.com/company/americollect to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.