Debt collection -- Written notification about debt -- Complaint #5373834
Complaint Overview
Complaint ID: 5373834
Company: Receivables Performance Management, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 60139
Date Received: 2022-03-27T12:00:00-05:00
Date Sent to Company: 2022-04-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX I leased a XXXX XXXX XXXX thru XXXX XXXX XXXX program ( XXXX XXXX XXXX ). I was making weekly payments of approximately {$150.00}. At the end of XXXX XXXX XXXX XXXX went out of business. The existing lease contracts and vehicles of XXXX XXXX XXXX program was purchased by XXXX XXXX XXXX. I kept making payments to the XXXX XXXX XXXX. I kept the car until XX/XX/XXXX and I had never missed a payment. I made all the payments on time and had no complaints from both of those companies. I returned the car at the end of lease agreement and paid the final bill. I've never received any notice from them after returning the car. Besides that, I kept doing business with XXXX XXXX XXXX and leased 2 more cars in the following 2 years. I used each of them for approximately 1 year and returned them without any problem as well. Everything was fine up until I get this notice from a collection company called " Receivables Management Partners ( RPM ) ''. RPM claims that I owed XXXX XXXX XXXX {$720.00}. I explained them that I didn't owe anything but they asked me to get a proof that I don't owe XXXX XXXX XXXX any money. Both XXXX XXXX XXXX and XXXX XXXX XXXX have ceased their operations long time ago. Therefore, I can not get in touch with any of those companies and ask for a proof. The debt that RPM claims to belong to me, has never been requested from me by the companies that I allegedly owe. Neither XXXX XXXX XXXX nor XXXX XXXX XXXX contacted me about a debt.
Frequently Asked Questions
What is Complaint #5373834 about?
Complaint #5373834 was filed against Receivables Performance Management, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-03-27T12:00:00-05:00.
How did Receivables Performance Management, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Receivables Performance Management, LLC?
Yes, visit the Receivables Performance Management, LLC company profile at readthecomplaint.com/company/receivables-performance-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.