Mortgage -- Trouble during payment process -- Complaint #5373688
Complaint Overview
Complaint ID: 5373688
Company: Guild Holdings Company
Product: Mortgage
Sub-Product: VA mortgage
Issue: Trouble during payment process
State: Tennessee
ZIP Code: 38125
Date Received: 2022-03-27T12:00:00-05:00
Date Sent to Company: 2022-03-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I, XXXX XXXX the natural consumer sent Guild Mortgage by certified mail number XXXX a UCC-9-210 REQUEST FOR ACCOUNTING ; REQUEST REGARDING LIST OF COLLATERAL OR STATEMENT OF ACCOUNT, WHICH BY FEDERAL LAW THEY ARE REQUIRED TO RESPOND, I WILL ATTACH WITH THIS COMPLAINT A EMAIL VERIFICATION I RECEIVED FROM GUILD MORTGAGE ACKNOWLEDING CERTIFIED MAIL RECEIPT
Frequently Asked Questions
What is Complaint #5373688 about?
Complaint #5373688 was filed against Guild Holdings Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-03-27T12:00:00-05:00.
How did Guild Holdings Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Guild Holdings Company?
Yes, visit the Guild Holdings Company company profile at readthecomplaint.com/company/guild-holdings-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.