Debt collection -- False statements or representation -- Complaint #5371278

Complaint Overview

Complaint ID: 5371278

Company: Cig Financial LLC

Product: Debt collection

Sub-Product: Auto debt

Issue: False statements or representation

Sub-Issue: Indicated you were committing crime by not paying debt

State: California

ZIP Code: 94608

Date Received: 2022-03-26T12:00:00-05:00

Date Sent to Company: 2022-03-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

JUST MADE A PAYMENT XX/XX/2022 WITH CIG FINANCIAL, THEN XXXX MINUTES LATER I GET A EMAIL SAYING THEY TAKING THE CAR FOR XXXX BACK OWED. THEY TOOK MY MONEY THEN SAID THEY TAKING THE CAR. I NEVER SEE A STATEMENT FROM THEM AND I CANT EVEN SEE HOW MUCH I OWE. THEY ARE USING A FRADULENT NAME AND SOCIAL IN MY NAME. XXXX IS NOT MY NAME XXXX XXXX. XXXX COMPANY HAS RISK BASED PRICING, ABUSIVE UNFAIR LENDING, UNFAIR CHARGES, ABUSIVE, PREDATORY LENDING AND DECEPTIVE TERMS. IM GETTING CHARGE UN DISCLOSED INTEREST. THREATENING CALLS FROM XXXX XXXX

Frequently Asked Questions

What is Complaint #5371278 about?

Complaint #5371278 was filed against Cig Financial LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-03-26T12:00:00-05:00.

How did Cig Financial LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Cig Financial LLC?

Yes, visit the Cig Financial LLC company profile at readthecomplaint.com/company/cig-financial-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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