Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5369670
Complaint Overview
Complaint ID: 5369670
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Florida
ZIP Code: 33431
Date Received: 2022-03-25T12:00:00-05:00
Date Sent to Company: 2022-03-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experienced Fraud/identity theft involved personal information that was stolen/compromised on the web which resulted in fraudulently applying for and obtaining 3 personal loans ttl $ XXXX, opening a bank account in my name ( fraud/identity theft ) and perpetrator used a phone number via XXXX XXXX that was obtained without my permission and/or knowledge to substantiate this fraud/identity theft. Experian continues to report false phone numbers that I have never been associated with almost on a daily basis, even though my report has been locked and placed a fraud alert on XX/XX/XXXX. I have had to dispute these false phone numbers literally every day the past three days via online disputes with Experian and new phony phone numbers have shown up ( different ones ) that I'm not associated with nor ever have been the past few days, XX/XX/XXXX and XX/XX/XXXX My only phone number I have is my cell phone which is XXXX. I have had this number since XXXX.
Frequently Asked Questions
What is Complaint #5369670 about?
Complaint #5369670 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-03-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.