Debt collection -- Attempts to collect debt not owed -- Complaint #5363916
Complaint Overview
Complaint ID: 5363916
Company: Online Information Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: New Jersey
ZIP Code: 07110
Date Received: 2022-03-24T12:00:00-05:00
Date Sent to Company: 2022-03-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a bill from Online Information services for a debt that had incurred from XXXX of 2021 from an energy company- XXXX XXXX based in North Carolina XXXX I had never living in North Carolina nor have I ever requested the services of XXXX XXXX. The bill was for {$860.00}.
Frequently Asked Questions
What is Complaint #5363916 about?
Complaint #5363916 was filed against Online Information Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-03-24T12:00:00-05:00.
How did Online Information Services, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Online Information Services, INC.?
Yes, visit the Online Information Services, INC. company profile at readthecomplaint.com/company/online-information-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.