Credit card or prepaid card -- Unexpected or other fees -- Complaint #5349157
Complaint Overview
Complaint ID: 5349157
Company: Paypal Holdings, INC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Unexpected or other fees
State: Texas
ZIP Code: 78229
Date Received: 2022-03-21T12:00:00-05:00
Date Sent to Company: 2022-04-11T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There was an unauthorized charge to my PayPal account from another state by XXXX. I called XXXX immediately and reported it and I also reported it to PayPal. They said I made the charges which I clearly didn't.
Frequently Asked Questions
What is Complaint #5349157 about?
Complaint #5349157 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2022-03-21T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.