Debt collection -- Attempts to collect debt not owed -- Complaint #5348972
Complaint Overview
Complaint ID: 5348972
Company: Alliant Capital Management LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Virginia
ZIP Code: 23456
Date Received: 2022-03-21T12:00:00-05:00
Date Sent to Company: 2022-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XXXX XX/XX/2021 my XXXX XXXX XXXX XXXX was fraudulently charged {$130.00} to XXXX XXXX NH. I immediately called the number for XXXX XXXX and refuted the charge. The agent I spoke with refused to verify the address provided for this charge but did verify the name on the account as mine but the email and billing address were not. I informed them I would dispute this with my CC holder and report as fraudulent but the XXXX agent did not agree to open a fraud case. XXXX refuted the charge on my behalf and I was forced to cancel the credit card due to it's compromise and I was reimbursed for the fraudulent charge. Subsequently, XXXX has engaged XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX to place a collection as a debt buyer for the amount of {$1500.00}. I have never received any written communications identifying the contract, addresses or phone number for this supposed debt. I did receive a formal letter from XXXX identifying the investigation into my fraudulent complaint as a valid fraud and I was reimbursed the charge.
Frequently Asked Questions
What is Complaint #5348972 about?
Complaint #5348972 was filed against Alliant Capital Management LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-03-21T12:00:00-05:00.
How did Alliant Capital Management LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Alliant Capital Management LLC?
Yes, visit the Alliant Capital Management LLC company profile at readthecomplaint.com/company/alliant-capital-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.